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PIA Customer Feedback Dataset

Data Science and Analytics

Tags and Keywords

Data

Exploratory

Nlp

Feature

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PIA Customer Feedback Dataset Dataset on Opendatabay data marketplace

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Free

About

This dataset provides customer reviews for PIA Experience, gathered through web scraping from airlinequality.com. It is specifically designed for data science and analytics applications, offering valuable insights into customer sentiment and feedback. The data is suitable for various analytical tasks, including modelling, predictive analysis, feature engineering, and exploratory data analysis (EDA). Users should note that the data requires an initial cleaning phase due to the presence of null values.

Columns

  • reviews: Contains individual customer feedback entries pertaining to their experience with PIA. This column features approximately 160 distinct review entries.

Distribution

The dataset is provided as a CSV file. While the 'reviews' column contains 160 unique values, the exact total number of rows or records in the dataset is not explicitly detailed. It is structured in a tabular format, making it straightforward for data processing.

Usage

This dataset is ideally suited for a variety of applications, including:
  • Modelling
  • Predictive analysis
  • Feature engineering
  • Exploratory Data Analysis (EDA)
  • Natural Language Processing (NLP) tasks, such as sentiment analysis or topic modelling.

Coverage

The dataset's focus is primarily on customer reviews from the Asia region. It was listed on 17 June 2025, and the content relates specifically to the experiences of customers using PIA.

License

CC0

Who Can Use It

This dataset is beneficial for a range of users, including:
  • Data scientists looking to develop predictive models or perform advanced feature engineering.
  • Data analysts interested in conducting exploratory data analysis to uncover trends and patterns.
  • Researchers studying customer satisfaction, service quality, or airline industry performance.
  • Developers working on natural language processing solutions, particularly those focused on text analytics from customer feedback.

Dataset Name Suggestions

  • PIA Customer Feedback
  • PIA Experience Reviews
  • Airline Customer Sentiment - PIA
  • PIA Passenger Reviews
  • PIA Service Review Data

Attributes

Original Data Source: PIA Customer Reviews

Listing Stats

VIEWS

1

DOWNLOADS

0

LISTED

17/06/2025

REGION

ASIA

Universal Data Quality Score Logo UDQSQUALITY

5 / 5

VERSION

1.0

Free