Global Retail Transaction and Demographic Dataset
Retail & Consumer Behavior
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About
Customer360Insights is a synthetic collection meticulously designed to mirror the multifaceted nature of customer interactions within an e-commerce platform. It encompasses a wide array of variables, serving as a pillar to support various analytical explorations ranging from demographic snapshots to complex funnel analyses. The data facilitates the cleaning, transforming, visualizing, and modelling of realistic scenarios, including marketing campaign performance, sales forecasting, and customer profiling.
Columns
- SessionStart: Timestamp marking the beginning of the shopping session.
- CustomerID: Unique identifier for each customer.
- FullName: Customer’s full name.
- Gender: Customer’s gender (Male/Female).
- Age: Customer’s age in years.
- CreditScore: Customer’s credit score, ranging from 600 to 780.
- MonthlyIncome: Customer’s monthly income in USD.
- Country: Customer’s country of residence.
- State: Customer’s state of residence within the country.
- City: Customer’s city of residence within the state.
- Category: Product category (e.g., electronics, fashion).
- Product: Specific product name.
- Cost: Cost price of the product.
- Price: Selling price of the product.
- Quantity: Number of products purchased in the transaction.
- CampaignSchema: Marketing campaign associated with the transaction.
- CartAdditionTime: Timestamp when the product was added to the cart.
- OrderConfirmation: Boolean indicating whether the order was confirmed.
- OrderConfirmationTime: Timestamp when the order was confirmed.
- PaymentMethod: Method used for payment (e.g., Paypal, Credit Card).
- SessionEnd: Timestamp marking the end of the shopping session.
- OrderReturn: Boolean indicating whether the order was returned.
- ReturnReason: Reason for returning the product.
Distribution
The dataset is formatted as a CSV file (Customer360Insights.csv) containing 23 columns and approximately 2,000 records. It is structured to capture the complete customer journey, including demographics, geographical locations, product details, transactional timestamps, and post-purchase outcomes.
Usage
- Descriptive Analytics: Understanding basic metrics like average income, common product categories, and credit scores.
- Predictive Analytics: Utilising machine learning to predict credit risk or purchase likelihood based on session activity.
- Customer Segmentation: Grouping customers by purchasing behaviour or demographics for targeted marketing.
- Geospatial Analysis: Optimising logistics and examining sales distribution across different regions.
- Time Series Analysis: Studying seasonality in purchases and session activities.
- Funnel Analysis: Evaluating the journey from session start to order confirmation to identify drop-off points.
- Cohort Analysis: Tracking retention and repeat purchase patterns over time.
- Market Basket Analysis: Discovering product affinities for cross-selling strategies.
Coverage
- Geographic Scope: Includes customers from various countries, with specific data points for Canada, India, and others, drilled down to State and City levels.
- Time Range: The transactional data spans from 1st January 2019 to 31st December 2023.
- Demographic Scope: Covers a diverse range of customers with varying ages (18-72), income levels, and credit scores.
License
CC0: Public Domain
Who Can Use It
- Data Enthusiasts: Ideally suited for practicing data cleaning, transformation, and visualisation skills.
- Marketing Analysts: Useful for conducting A/B testing on campaigns and understanding customer segments.
- Data Scientists: Applicable for building predictive models and forecasting sales performance.
Dataset Name Suggestions
- Customer360Insights E-Commerce Analytics
- Synthetic E-Commerce Customer Journey Data
- Global Retail Transaction and Demographic Dataset
Attributes
Original Data Source: Global Retail Transaction and Demographic Dataset
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