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OpenAI ChatGPT Google Store User Feedback
Product Reviews & Feedback
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About
This data product captures the public's perception of the OpenAI ChatGPT application through reviews extracted from the Google Store. ChatGPT is a large language model chatbot developed by OpenAI, launched in November 2022, which facilitates user refinement of conversations regarding length, format, style, or level of detail. The dataset is essential for understanding public sentiment and trends related to the application over time.
Columns
The data set includes 9 fields covering various aspects of the user feedback:
index: A numerical index.review_id: A unique identifier for each specific review.pseudo_author_id: An author identifier derived from the non-masked author name.author_name: The name associated with the review author.review_text: The written feedback content provided by the user.review_rating: The numerical star rating given by the user, ranging from 1 to 5.review_likes: The count of positive reactions (likes) received by the review.author_app_version: The specific application version that the author was using when the review was submitted; 14% of these values are missing.review_timestamp: The date and time in UTC when the review was posted.
Distribution
The primary data file, named
CHATGPT_REVIEWS.csv, is 7.3 MB. The data is highly structured, typically provided in CSV format. The data contains approximately 38,200 valid records. The recorded usability score is 10.00. The statistical mean for the review rating is 4.41, with a high concentration of 5-star reviews (28,598). This data product is not expected to be updated further.Usage
- Extracting key sentiments and analysing general trends in public feedback.
- Identifying specific versions of the application that received the most positive or least favourable feedback.
- Utilising topic modelling techniques to pinpoint weaknesses or pain points within the application as reported by users.
Coverage
The data coverage spans a timeframe from 25 July 2023 to 16 November 2023. The content is sourced exclusively from Google Store App reviews.
License
CC0: Public Domain
Who Can Use It
- Developers and Product Managers: To understand user experience, track application performance, and prioritise feature improvements based on feedback.
- Market Analysts: To gauge public acceptance and monitor sentiment trends towards major artificial intelligence technologies.
- Data Scientists: For training natural language processing models focused on text classification, sentiment analysis, and topic identification.
Dataset Name Suggestions
- OpenAI ChatGPT Google Store User Feedback
- Mobile App Review Sentiment Data (July–November 2023)
- ChatGPT Customer Experience Metrics
Attributes
Original Data Source: OpenAI ChatGPT Google Store User Feedback
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