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Samsung SSD Customer Feedback
Reviews & Ratings
Tags and Keywords
Trusted By
"No reviews yet"
Free
About
This dataset provides customer reviews and ratings for a specific Samsung internal Solid-State Drive (SSD) product, the SAMSUNG 850 EVO 2.5" 250GB SATA III 3D NAND Internal Solid State Drive (SSD) MZ-75E250B/AM. It was collected from the NewEgg online store. The data offers insights into customer experiences, highlighting both the advantages and disadvantages of the product as perceived by users. It serves as a valuable resource for understanding product performance, reliability, and customer satisfaction related to SSDs.
Columns
- review_title: The title provided by the customer for their review.
- overall_review: The full details of the customer's written review.
- pros: The customer's feedback on the positive aspects of the product.
- cons: The customer's feedback on the negative aspects of the product.
- ownership_pariod: Indicates how long the customer has owned the product.
- date: The specific date when the review was written.
- rating_stars: The product rating given by the customer, on a scale of 1 to 5 stars.
- year: The year in which the review was written.
- month: The month in which the review was written.
- day: The day in which the review was written.
Distribution
The dataset is provided as a CSV file, named
ssd_reviews.csv. It contains 2227 rows and features 10 distinct columns. The data was obtained through web scraping techniques, specifically using Selenium and BeautifulSoup, from the Newegg Store website.Usage
This dataset is ideal for various applications, including:
- Product analysis: To identify common praise (e.g., speed, reliability, ease of installation) and complaints (e.g., issues with software, premature failure) regarding SSDs.
- Sentiment analysis: Training machine learning models to assess positive, negative, or neutral sentiment in product reviews.
- Market research: Gaining an understanding of customer perception and satisfaction trends for internal SSDs.
- Natural Language Processing (NLP): Developing and testing NLP models for review summarisation or keyword extraction.
- Quality control: Pinpointing specific product features or performance aspects that may require improvement based on user feedback.
Coverage
The dataset's time range spans from the oldest review in 2014 to the most recent in 2019. The reviews are global in scope, reflecting feedback from customers who purchased the product through the Newegg online store. No specific demographic data about the reviewers is included.
License
CC0
Who Can Use It
- Data Scientists and Analysts: To perform sentiment analysis, discover patterns in customer feedback, and build predictive models related to product performance.
- Product Managers and Developers: To gather direct feedback on product features, identify areas for improvement, and inform future product design decisions.
- Market Researchers: To assess market trends, consumer preferences, and the competitive landscape within the solid-state drive sector.
- AI/ML Researchers: To train and validate models for text classification, natural language understanding, or customer review generation.
Dataset Name Suggestions
- Samsung SSD Customer Feedback
- Internal SSD Reviews 2014-2019
- NewEgg SSD Product Ratings
- Samsung 850 EVO Customer Experiences
Attributes
Original Data Source: Samsung Internal SSD Reviews
QUALITY