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Marina Bay Sands Guest Reviews Dataset
Reviews & Ratings
Tags and Keywords
Trusted By
"No reviews yet"
Free
About
This dataset provides a collection of customer reviews and ratings for the Marina Bay Sands Hotel, sourced from Tripadvisor.com. It offers valuable insights into guest experiences, covering a period from January 2015 to October 2022. The data is ideal for natural language processing (NLP), text analysis, and understanding customer sentiment within the hospitality sector.
Columns
- user_id: An anonymised identifier for the user who submitted the review.
- contributions: Represents the user's total contributions to the website community, including items like photos, reviews, and forum posts.
- date_of_stay: Indicates the specific time period when the reviewer stayed at the hotel. Please note that some values in this column may be null as not all reviewers provided this information.
- ratings: The reviewer's rating of their hotel stay, expressed on a scale of 1 to 5, where 5 signifies the highest rating.
- title: The title given to the review by the user.
- content: The full text of the review.
Distribution
The dataset consists of 10,232 individual records. While the typical data file format is CSV, the specific file for this dataset will be uploaded separately.
Usage
This dataset is particularly well-suited for various applications, including:
- Natural Language Processing (NLP) tasks such as sentiment analysis, topic modelling, and text classification.
- Text analysis to identify common themes, recurring issues, or strengths in hotel guest feedback.
- Data mining for insights into customer satisfaction and service quality in the hospitality industry.
Coverage
The data focuses exclusively on Marina Bay Sands Hotel reviews. The reviews span a time frame from January 2015 to October 2022, based on the visitor's date of stay. It is worth noting that the 'date_of_stay' column might have a slight data accuracy variance, less than 3%, due to missing values. While initial data cleaning has been performed, further processing is highly recommended to address any potential mismatched data.
License
CC-BY-NC
Who Can Use It
This dataset is beneficial for:
- Researchers conducting academic studies on customer behaviour, NLP, or the hospitality industry.
- Data scientists looking for real-world text data to train and test their NLP models.
- Businesses in the accommodation sector seeking to understand customer feedback and improve service offerings.
- Developers building applications that require hotel review data for analysis or integration.
Dataset Name Suggestions
- Marina Bay Sands Guest Reviews
- Tripadvisor Hotel Reviews - Marina Bay Sands
- Singapore Hotel Review Data
- Hotel Customer Sentiment Analysis Data
Attributes
Original Data Source: Marina Bay Sands Hotel Reviews on Tripadvisor
QUALITY