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Mobile Device Customer Feedback
Data Science and Analytics
Tags and Keywords
Trusted By
"No reviews yet"
Free
About
This dataset is a valuable resource for conducting sentiment analysis, feature analysis, and topic modelling on customer reviews. It includes essential details such as product ASIN, country, and date, which aid in assessing customer trust and engagement. Each review features a numerical rating score, a concise review title, and a detailed description, offering insight into customer emotions and preferences. Additionally, the review URL, language/region of review, and product variant information enrich the analysis, enabling a deeper understanding of how different product versions resonate with consumers across various markets. This approach not only highlights customer sentiments but also reveals key insights that can inform product development and marketing strategies.
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Columns
- productAsin: A unique identifier for the product.
- country: The location where the review was submitted.
- date: The date when the review was submitted.
- isVerified: A boolean flag indicating whether the reviewer is a verified purchaser.
- ratingScore: The numerical score given by the reviewer, typically ranging from 1 to 5.
- reviewTitle: A brief summary or headline for the review.
- reviewDescription: The detailed feedback provided by the reviewer.
- reviewUrl: A link to the full online review.
- reviewedIn: The language or region in which the review was written.
- variant: The specific version of the product that was reviewed.
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Distribution
The dataset supports sentiment and feature analysis of customer reviews. It contains 2,850 instances where the reviewer is a verified purchaser (93%), and 212 instances where they are not (7%).Rating scores show the following distribution:- 1.00 - 1.40: 587 reviews
- 1.80 - 2.20: 171 reviews
- 3.00 - 3.40: 239 reviews
- 3.80 - 4.20: 461 reviews
- 4.60 - 5.00: 1,604 reviews
Regarding product variants, some notable examples include B09G9D8KRQ (31%) and B0BN72MLT2 (19%), with 50% falling into other variants. There are 789 unique product ASIN values and 1,255 unique review titles. Specific colour and size variants are also detailed, such as 'Colour: Blue Size: 128 GB' (10%) and 'Colour: Midnight Size: 128 GB' (8%), with 82% distributed among other variants. The dataset contains 2,461 unique values for the detailed review description. -
Usage
This dataset is ideal for conducting sentiment analysis, feature analysis, and topic modelling on customer reviews. It can be used to gauge customer trust and engagement, provide insights into customer emotions and preferences, and understand how different product versions resonate with consumers in various markets. The insights derived can directly inform and drive product development and marketing strategies. -
Coverage
The dataset offers global coverage and was listed on 17th June 2025. It is indicated to be of high quality (5/5) and is available as version 1.0. -
License
CC0 -
Who Can Use It
- Data Scientists and Analysts: For sentiment analysis, feature analysis, and topic modelling on customer feedback.
- Product Developers: To understand customer preferences and drive product improvements.
- Marketing Strategists: To tailor marketing campaigns based on customer sentiments and engagement.
- Researchers: For academic studies on consumer behaviour and text analytics (NLP).
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Dataset Name Suggestions
- Customer Product Review Insights
- Mobile Device Customer Feedback
- NLP Product Sentiment Data
- Global Customer Review Analysis
- Verified Purchaser Reviews
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Attributes
Original Data Source:IPhone Customer Survey | NLP
QUALITY