Telco Customer Churn + Realistic Customer Feedback

This dataset extends the classic Telco Customer Churn dataset by adding a column CustomerFeedback, generated using GPT-3.5 based on customer features like tenure, contract type, monthly charges, and churn status.

Each row now includes a realistic customer review, enabling:

Sentiment analysis NLP model training (classification, clustering) End-to-end churn prediction pipelines (ML + NLP) ✅ Ideal for projects using: Python, Spark, Power BI, or LLMs. 📅 Created: June 2025 🔁 Feedbacks generated with OpenAI API (controlled prompt logic, temperature=0.7)

*cover image attribution: Image by pikisuperstar on Freepik

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Original Data Source: Telco Customer Churn + Realistic Customer Feedback