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Amazon Mobile Device Customer Feedback
Product Reviews & Feedback
Tags and Keywords
Trusted By
"No reviews yet"
Free
About
This dataset contains Amazon customer reviews for cell phones, specifically focusing on both unlocked and locked carriers [1]. It includes data for ten major brands: ASUS, Apple, Google, HUAWEI, Motorola, Nokia, OnePlus, Samsung, Sony, and Xiaomi [1]. It was created for an undergraduate thesis on sentiment analysis [1].
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Columns
The dataset consists of two files:
items.csv and reviews.csv [2].items.csv includes the following product-related columns:asin: The Amazon Standard Identification Number for the product [3].brand: The brand of the product (e.g., Samsung, Motorola) [3]. Samsung accounts for 48% of products, Motorola 15% [3].title: The title of the product, with 718 unique titles [4].url: The direct URL to the product page on Amazon [4].image: The URL to the product's image [4, 5].rating: The product's average customer rating [5]. The mean rating is 3.71 with a standard deviation of 0.72 [5]. Ratings range from 1.0 to 5.0 [5].reviewUrl: The URL to the product's review page [5].totalReviews: The total number of reviews for the product [6]. The average number of reviews is 106, with a standard deviation of 167 [6]. Values range from 1 to 983 reviews [6].price: The product's current price in USD [6, 7]. The mean price is 235 USD, with a standard deviation of 200 USD [7]. Prices range from 0 to 1000 USD [7].originalPrice: The product's original price in USD, where applicable [7, 8]. The mean original price is 63.7 USD, with a standard deviation of 172 USD [8]. Many items have an original price of 0, suggesting no discount or perhaps renewed items [8].
reviews.csv contains customer reviews for the products listed in items.csv, but its specific column details are not provided in the sources [2].-
Distribution
The dataset is provided in two CSV files:
items.csv and reviews.csv [2].
The items.csv file contains data for 720 unique items [3].
The data was retrieved in two versions, on 28th September 2019 (Version 1) and 26th December 2019 (Version 2) [2].
The 20191226-items.csv file has a size of 230.93 kB [3]. The size of reviews.csv is not specified.
The data was scraped from Amazon.com search results [2].-
Usage
This dataset is ideal for:
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Sentiment analysis on product reviews [1].
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Market analysis of cell phone brands and pricing strategies.
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Understanding customer behaviour and rating patterns for mobile phones.
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Developing recommender systems based on product attributes and reviews.
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Academic research focusing on e-commerce data and consumer opinions.
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Coverage
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Geographic Scope: Data originates from Amazon.com, primarily covering the US market [2].
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Time Range: The data reflects product listings and reviews available up to December 2019 [2].
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Product Scope: Encompasses unlocked and locked cell phones from ten specific brands: ASUS, Apple, Google, HUAWEI, Motorola, Nokia, OnePlus, Samsung, Sony, and Xiaomi [1].
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Data Acquisition Notes: The
items.csvfile was generated from Amazon.com search results with a filter for a minimal 1-star review, which might influence the overall distribution of low-rated products [2]. -
License
CC0: Public Domain
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Who Can Use It
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Undergraduate and postgraduate students for academic projects, especially in sentiment analysis or data science [1].
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Data scientists and analysts seeking real-world e-commerce data for machine learning model training or market insights.
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E-commerce businesses and product managers for competitive intelligence and understanding customer feedback in the mobile phone sector.
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Researchers studying consumer behaviour, product trends, or online review systems.
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Dataset Name Suggestions
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Amazon Cell Phone Reviews
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Smartphone Product Data with Reviews
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Amazon Mobile Device Customer Feedback
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Unlocked & Locked Cell Phone Ratings
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Attributes
Original Data Source: Amazon Mobile Device Customer Feedback
QUALITY