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Shopee Mobile App Ratings Dataset
Reviews & Ratings
Tags and Keywords
Trusted By
"No reviews yet"
Free
About
This dataset contains customer reviews and ratings for the Shopee mobile application from the Google Play Store. Shopee Pte. Ltd. is a Singaporean multinational technology company specialising in e-commerce, operating as a subsidiary of Sea Limited. Launched in 2015 in Singapore, Shopee has since expanded globally and, as of 2021, is recognised as the largest e-commerce platform in Southeast Asia, attracting 343 million monthly visitors. It facilitates online purchasing and selling for consumers and sellers across East Asia and Latin America. This dataset is designed to offer a clear understanding of public perception and sentiment towards the Shopee app over an extended period.
Columns
- Index: A unique identifier for each review.
- review_text: The full text of the user's review.
- review_rating: The rating given by the user, on a scale of 1 to 5.
- author_id: A unique identifier for the author of the review.
- author_name: The display name of the review's author.
- author_app_version: The version of the Shopee application used by the author at the time of the review.
- review_datetime_utc: The date and time (in UTC) when the review was posted.
- review_likes: The number of likes received by the review.
Distribution
The dataset is typically provided in a CSV file format and is structured as tabular data. It contains approximately 782,000 records. Specific file size details are not available.
Usage
This dataset is invaluable for gaining insight into public opinion regarding the Shopee app over time. It can be used for various analytical purposes, including:
- Extracting sentiments and identifying evolving trends in user feedback.
- Determining which versions of the app elicited the most positive or negative feedback.
- Applying topic modelling techniques to pinpoint specific pain points or common issues reported by users, and many more analytical applications.
Coverage
The dataset primarily covers app reviews from the Google Play Store for the Shopee application. While Shopee operates globally across Southeast Asia, East Asia, and Latin America, the dataset title suggests a focus on reviews from Singaporean users. The time range for the reviews spans from 22 June 2015 to 13 November 2023. The data reflects feedback from mobile app users who submitted reviews during this period.
License
CC-BY-SA
Who Can Use It
This dataset is suitable for a wide range of users, including:
- Data Analysts and Market Researchers to understand consumer behaviour and sentiment.
- Product Managers and App Developers for identifying user needs, improving app features, and addressing pain points.
- Businesses and E-commerce Platforms seeking competitive analysis or insights into customer satisfaction in the online retail sector.
- Academics and Students for research in natural language processing (NLP), sentiment analysis, and consumer studies.
Dataset Name Suggestions
- Shopee Google Play App Reviews
- Singapore Shopee App User Feedback
- Shopee Mobile App Ratings Dataset
- Google Play Shopee Review Analysis
- Shopee E-commerce App Reviews
Attributes
Original Data Source: 🇸🇬 Shopee App Reviews from Google Store
QUALITY