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EGYPTAIR Service Sentiment Dataset
Data Science and Analytics
Tags and Keywords
Trusted By
"No reviews yet"
Free
About
This dataset contains 400 honest text reviews about EGYPTAIR, sourced from the Skytrax platform [1]. Skytrax, a United Kingdom-based consultancy, operates an airline and airport review and ranking site [1]. This collection provides valuable insight into customer experiences and is suitable for various analytical purposes [1].
Columns
The dataset is structured with two primary columns [2]:
- index: A unique identifier for each review [2].
- review: The full text of the customer's feedback [2].
Distribution
The data is typically provided in a CSV file format [3]. It comprises 400 individual customer reviews, each forming a record [1, 2]. The dataset's structure is straightforward, consisting of the two described columns [2].
Usage
This dataset is ideal for:
- Data Science and Analytics [1]: To explore patterns and insights within customer feedback.
- Natural Language Processing (NLP) [1]: For tasks such as sentiment analysis, topic modelling, and entity recognition.
- Exploratory Analysis and Visualisation [1]: To understand customer opinions and service quality for EGYPTAIR.
- Airline Performance Evaluation: Analysing specific aspects of airline service based on customer narratives.
Coverage
The dataset focuses on EGYPTAIR reviews and has a global geographic coverage [4]. While specific time ranges for the reviews are not provided, it captures customer sentiment and experiences related to the airline from the Skytrax platform [1].
License
CC0
Who Can Use It
This dataset is particularly useful for:
- Data Scientists and Analysts: To perform sentiment analysis and extract insights from textual data.
- Researchers: Studying customer behaviour and perceptions within the airline industry.
- Developers: Building and training NLP models for text classification or summarisation.
- Airline Industry Professionals: Gaining direct feedback on EGYPTAIR's services.
Dataset Name Suggestions
- EGYPTAIR Customer Reviews
- Skytrax EGYPTAIR Feedback
- Airline Passenger Reviews
- EGYPTAIR Service Sentiment Dataset
Attributes
Original Data Source: EGYPTAIR Reviews Skytrax
QUALITY